Last Updated: January 2025

1. Introduction

QualifyMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-driven hiring assistant platform.

By using QualifyMe, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

Account information (name, email address, phone number)
Company information (organization name, role, industry)
Payment information (billing address, payment method details)
Profile information and preferences

2.2 Candidate Information

When you use our platform to evaluate candidates, we process:

Resumes and application materials
Interview responses and recordings
Assessment results and scores
Skills evaluations and competency data
Communication history and feedback

2.3 Technical Information

We automatically collect technical information, including:

IP addresses and device identifiers
Browser type and version
Operating system information
Usage data and platform interactions
Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Service Provision

We use your information to:

Provide AI-driven candidate screening and assessment services
Generate hiring recommendations and insights
Maintain and improve our AI algorithms
Process payments and manage subscriptions
Provide customer support and technical assistance

3.2 AI Training and Improvement

We may use aggregated and anonymized data to:

Train and improve our AI models
Enhance platform functionality and accuracy
Develop new features and services
Conduct research and analytics

3.3 Communication

We may use your contact information to:

Send service updates and notifications
Provide customer support
Share product announcements and features
Send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Cloud hosting and data storage
Payment processing
Customer support services
Analytics and performance monitoring
Email and communication services

4.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal obligations or court orders
Protect our rights and property
Prevent fraud or security threats
Protect the safety of our users

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your information:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication protocols
Employee training on data protection
Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our AI models and services

Candidate data is typically retained for the duration of the hiring process and may be kept longer if required by law or with explicit consent. You can request deletion of your data subject to legal and operational requirements.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

Access your personal information
Update or correct inaccurate data
Request deletion of your information
Export your data in a portable format
Opt-out of marketing communications

7.2 Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7.3 Regional Rights

If you are located in the EU, UK, California, or other regions with specific privacy laws, you may have additional rights including the right to object to processing, restrict processing, or file complaints with supervisory authorities.

8. AI and Automated Decision-Making

Our platform uses AI to analyze candidate information and provide hiring recommendations. We want you to understand:

How our AI systems evaluate candidates
The factors considered in automated assessments
Your right to human review of AI decisions
How we work to minimize bias in our algorithms

We are committed to fair and transparent AI practices and regularly audit our systems for bias and accuracy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Standard contractual clauses
Adequacy decisions by relevant authorities
Certification schemes and codes of conduct
Other appropriate safeguards as required by law

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or platform notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@qualifyme.ai
Contact Form: Contact Page
Mail: QualifyMe Privacy Team, 725, 4th main 5th stage, BEML layout, Rajarajeshwari Nagar, Bengaluru 560098